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Find helpful articles and videos on all areas of your elina system. Learn how to get the most day to day and strategically.

Use the ? for Assistance

Use the new Explore sidebar to search for helpful articles and videos around your elina system right from the ? icon in the navigation bar. You can find all our Explore articles and useful forms to report issues behind that icon.

Improvement - Self Mapping of Channels

Learn how to map end OTA channels end to end from elina easily.

SCA for Payment Gateways

The new European Union (EU) rules impact the way in which banks or payment services providers verify their customers identity and validate specific payment instructions. The new rules, Strong Customer Authentication (SCA), enhance the security of payments and limit fraud during this authentication process.

elina PMS Roadmap 2019

September 2019. Have a look at our elina PMS roadmap where it shows the innovation we have put in practice this year, what big plans we have for the coming year, along with how we worked on customer and strategy development to becoming the best PMS software out there.

New - Introducing elinaStatus!

elinaStatus gives you a status update on elina services. Check it to see which services are operating as expected.

Integrations by Category

See all integrations by category, so you can research and contact connected apps and services you may want to use from other businesses.

Adding or moving areas, types and properties

If you are looking to add new or change existing properties please fill out the below form and we will get this set up for you as soon as possible.

Payment Gateway - troubleshooting tips

Get some helpful clues on why credit cards may fail to validate when trying to add the card details manually and for imported reservations or payments may be declined through your integrated payment gateway.