January 2021: We organised a webinar on day-to-day management of invoicing in elina
In this webinar you will go learn:
- Understanding invoicing in elina
- Invoicing settings and how they affect invoicing in elina
- Using different invoicing techniques
- How to solve common invoicing issues
In December 2020, we also organised a webinar introducing our new Invoicing UI followed by a Q&A session
Timestamps
0:00 Introduction
0:45 Agenda
02:49 Understanding the basics around invoicing
03:07 What does the invoice status means
07:10 What is the difference between an invoice and a charge note
09:04 What is a booking/order adjustment
10:49 How does account credit work
12:24 Invoicing settings and how they affect invoicing in elina
12:35 How to find the new invoicing UI
13:34 Updating your invoicing settings
21:28 Using different invoicing techniques
21:52 Invoicing scenarios
22:13 Creating one-off invoices
30:22 Creating recurring invoices
36:28 Using account credit to pay an invoice
43:16 Using a booking adjustment to credit an invoice (credit note)
46:59 Balancing a guest or company account
51:02 How to solve common invoicing issues
53:06 A reservation that was paid by the guest instead of the company
1:02:31 A paid reservation that has been moved to a later date causing a booking adjustment
1:08:47 A booking adjustment causing an incorrect invoice to be paid on the company account
1:16:57 Q&A session
